Nationwide, Republic of Ireland
Enva is a leading waste management, recycling and resource recovery business based in the UK and Ireland. It is focused on the industrial, commercial, construction and public sectors, operating in the specialist hazardous and non-hazardous sectors.
Working as a Senior Service Desk Analyst you will provide desktop support to internal end users and will have a broad knowledge of desktop and server technologies, along with an extensive knowledge of the standard Microsoft platforms and applications. You will have the ability to analyse, troubleshoot and diagnose desktop related issues and be able to resolve incidents, whilst providing a high degree of customer satisfaction.
Your responsibilities will include, but not be limited to, support of staff with IT problems (both remote and face-to-face), new hardware configuration/installation, troubleshooting network issues and monitoring of alerting and ticketing systems. You will also support the IT service delivery team with the implementation of projects, both on-site installations and through co-ordination of the service transition process.
This role involves the requirement to travel across Ireland, with an average of two days spent away from your normal office of work. The role can be based in either our Dublin or Portlaoise office but flexible for nationwide travel.
We want to hear from candidates who have a sound understanding of IT infrastructure technologies and are eager to develop their own skills by undertaking training as required.
Overview / Key responsibilities
To apply, please complete our online application form link here: IT Service Desk Analyst (Field Based)
No agencies please.