Career Opportunity

Career Opportunity

Location

Portlaoise, Republic of Ireland

To arrange waste oil collections in the most efficient and cost-effective way throughout the Republic of Ireland while keeping the drivers compliant with the working time act.

Duties & Responsibilities:

Primary Duties, Routing

  • To route all Waste Oil trucks/tankers daily in the most cost efficient and effective manner possible
  • This would be carried out in the following way:
  • Review the routing reports daily to decide on the destination of the truck
  • Arranging for call back or service calls to effectively service the area and optimise the capacity available
  • Printing the relevant paperwork and communicating with the drivers or depots on collections
  • Ensure a high standard of customer service at all times to our customers (typically within 3 – 5 working days)
  • To route all independent hauliers where required
  • Review and check our internal systems to ensure all drivers are logging on and that the most efficient route is taken
  • Anaylse work carried out the previous day to determine results and speak to drivers on the performance if needed
  • Daily review service days and truck efficiencies and report on same
  • Deal with incoming calls in a polite, efficient and friendly manner
  • Input all data relating to calls in a timely and efficient manner and in accordance with the standard procedure (i.e. accurate information regarding pricing, compliance etc.)
  • Deal with and respond to all queries from drivers and independent hauliers
  • Develop and maintain an efficient call back system and liaise with the sales team and Service Manager as required
  • Suggest and implement continuous improvements to increase the efficiency of the service department.
Vehicle and Driver Administration
  • Monitor drivers driving hours and work time in accordance with the regulation and report to the Service Manager as required (training to be provided
  • Assist in truck maintenance by ensuring that truck / vehicle check sheets are been completed and logged
  • Compile Vehicle maintenance records and to report to the Service Manager
  • Liaise with the HSE Coordinator regarding driver training
  • Monitor and manage the receipt and close out of all required and relevant paperwork from drivers
  • Manage and update internal system on a regular basis.
General
• To act courteously and communicate effectively with customers, suppliers, Enva personnel and other personnel encountered within your role
• To foster and always develop good customer and public relations and to portray a professional image of the company
• To report for work in a timely manner and to conduct work as scheduled to company and customer satisfaction
• To work within the instructions and procedures of the Company’s systems as directed by your Manager or other management as appropriate
• To conduct all duties in a constructive and productive manner aligned to the interests of the company and management
• To act diligently and professionally in the interests of the Company
• To demonstrate a willingness to promote the positive development of the business to all stakeholders of the business including customers but also extending to staff, contractors, EPA, HSA etc.
• to demonstrate the company values always, i.e. Flexibility, Action, Customer Driven and Trust

The above description is a general outline of the requirements of the role. It is not intended to be exhaustive and may be added to in the future depending on the needs of the business.

To apply, please send your CV and covering letter to careers.ireland@enva.com

Apply