MyEnva Customer Portal

MyEnva portal is transforming the way our customers manage their waste. Our bespoke platform enables customers to order, track and manage services, at a time and place to suit them.

Keep track of quotes and prices online
However you raise a quote – over the phone, in person, or online – you'll be able to see it in MyEnva. Review quotes across your sites, see prices, and accept services, through your computer, tablet or smartphone.

Raise orders and get the services you need, fast
Once you’re happy with a quote, you’ll be able to quickly convert it to an order. 

Customers can access historic orders and view service details in one place. With customer feedback, we’re incorporating a useful purchase order burndown notification to aid budgeting and administration.

Track movements across your sites
Through MyEnva, see which waste streams are being collected, and when, across each of your sites. You can access weights and tickets for each movement, as soon as they are uploaded by the supplier, and all in real time. 

'Just in Time' exchanges and collections
Ad hoc collections and exchanges of containers on customer's sites can be fulfilled ‘just-in-time’ via MyEnva, at the touch of a button, providing service flexibility and associated cost savings.

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The platform has been designed to meet waste transfer note and other legal compliance documentation storage requirements (equivalent to EDOC). The MyEnva portal delivers full transparency on duty of care with waste transfer notes, movement confirmation and end destinations, all being available with easy access.

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MyEnva portal provides direct access to existing customer reports, providing the management information needed to review spend, recycling % rates and waste movements. This information, combined with the knowledge of our team of expert account managers, ensures waste is managed as a resource to bring our customer's commercial and environmental benefits as part of a strategic waste management partnership.

The availability of accurate and detailed information, including contamination reports, will allow the Account Manager to identify any further training, signage or support that may be required to meet targeted recycling percentages.

Ad hoc reports can be produced easily from within the system, using flexible filter and search criteria. 

Uploading weights, waste transfer notes, details of any wasted journeys, waiting time or contamination in real time, also allows for more accurate and timely invoicing.

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The MyEnva platform has been developed in consultation with our key customers, to ensure the system is accessible, easy to use and provides the requisite information to support their waste Duty of Care responsibilities. 

Access to the system is provided securely, with hierarchy of information permissions enabled to provide companies with multi-site and divisional organisations control over access to relevant information. 

We’ve designed the system to ensure one port of call, with API functionality built in, linking to other internal databases, ensuring our customers see up to date information presented clearly and in one place, at any time of the day.

Our portal has built in flexibility to enable our customers to add and manage site details, which our construction sector customers particularly like as it helps with managing the continual flow of project start-ups and handovers.

In support, we have a dedicated team to support with MyEnva customer enquiries. We invite customer feedback and seek to continually develop the portal in line with evolving markets.

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To become an approved Enva supplier all selected partners are required to complete an initial supplier appraisal. This appraisal includes Safety, Quality, Environment, Waste Licensing, Insurance and WTN compliance which is reviewed by Enva’s Health, Safety, Environment and Quality department for compliance. 

If successful, the supplier will be added to our supply chain and MyEnva system for purchase orders and data capture (supplier ticket and weight provision). This is followed up with a Duty of Care audit. 

It is at this stage that we explain the Enva ethos of working and ‘code of conduct’/expectation of our suppliers. Only when these checks and reciprocal commitment have completed will the supplier be fully onboarded. Continued monitoring of our trusted partners is essential to ensure that standards and compliance are maintained.

To join our network of trusted supply chain partners, please contact our team for further information. 

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With sustainability at the forefront of our proposition, our vision is to work in partnership with our stakeholders to help protect and preserve the world’s finite resources. Our network of over 30 facilities across the UK and Ireland and trusted partners support our customers in dealing with the full range of waste management and resource recovery challenges – from hazardous and non-hazardous waste materials from industrial, commercial and municipal industries to creating valuable products for re-use in manufacturing and energy conversion.

At Enva, we seek to understand, share learnings and improve how our customers waste resource is managed, this is backed by investment in technology and a dedicated team of experts. MyEnva bespoke portal, developed with customer requirements at the fore, provides the online platform for our customers to view instantly how their waste is managed. 

Contact us to find out how MyEnva can support your business.

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Please follow the links below for our legacy customer areas:

Enva England Specialist Waste