Career Opportunity

Location

Colwick, Nottingham, England

Customer Service Advisor

location Nottingham (Colwick)
location National
location Full time
location Fixed Term Contract

Customer Service Advisor

We are looking to recruit a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday 08:00 - 17:00.

The Role

Reporting to the Customer Service Team Leader, the successful candidate will be responsible for ensuring all incoming enquiries, both verbal and electronic, are dealt with in a courteous, professional and competent manner. 

Responsibilities will include:

• Answering incoming telephone calls
• Dealing with email enquiries
• Processing customer enquiries
• Taking customer payments
• Setting up new customer orders on the internal system

The successful candidate will be experienced working in a fast paced administrative environment.  They will have experience in using office applications  and the ability to become competent with our in-house computer software rapidly.  They will have excellent attention to detail and have previous experience working within a customer service role. In addition they will be able to demonstrate an ability to prioritise workload to ensure customer demands are fully met.

Remuneration and benefits:

• £22-£23k per annum, depending on your skills and experience
• Pension Scheme
• 21 days annual leave, plus Bank Holidays 
• Life assurance 
• Free onsite parking
• 24/7 access to our Employee Assistance Programme (EAP), Bike2Work Scheme, Eye Care Vouchers

The Company

Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. With sustainability at the forefront of its proposition. Enva recovers abroad range of hazardous and non-hazardous waste materials for re-use in manufacturing and for energy conversion, as well as providing a complete portfolio of water and wastewater services. 

This is an exciting time to join a progressive company who empowers its leaders to grow and develop their areas.  If you can demonstrate previous success in a similar role or you have worked for a progressive organisation and have the skills and ability and are ready for that next step in your career, this could be the role for you.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

No agencies please.

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