Career Opportunity

Location

Lisburn, Northern Ireland

Company description

Enva is a leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. With sustainability at the forefront of our proposition, we recover a broad range of hazardous and non-hazardous waste materials for re-use in manufacturing and energy conversion. We also provide a complete portfolio of industrial, water and waste water services. At Enva we are committed to recycling and resource recovery; it forms the basis of our business strategy and our values.

Our industrial services division based in Lisburn provides a range of environmental services including drainage maintenance & repair, CCTV surveys, forecourt maintenance, tank cleaning, confined space cleaning etc.

Job description

Service Coordinator (Industrial Services)

Enva is a leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. With sustainability at the forefront of our proposition, we recover a broad range of hazardous and non-hazardous waste materials for re-use in manufacturing and energy conversion. We also provide a complete portfolio of industrial, water and waste water services. At Enva we are committed to recycling and resource recovery; it forms the basis of our business strategy and our values.

Our industrial services division based in Lisburn provides a range of services including drainage maintenance, forecourt maintenance, tank cleaning, confined space cleaning etc.

You will be responsible for providing support to the Industrial Services team by carrying out customer service and admin tasks in a timely manner with excellent attention to detail .

Key Responsibilities:

• Carry out general office duties, this will include managing incoming calls and e-mails and directing if required, making calls, etc.
• Supporting with daily admin duties for all Industrial Services team members.
• Management of the daily workflow to ensure maximum efficiency and accuracy - including planning and routing of HGV vehicles.
• Liaise with customers and schedule repeat work requirements.
• Interact with work crews to gain feedback on work completed and customer requirements.
• Supporting the Industrial Services team with projects, paperwork and administration duties as and when required.
• Maintaining and building rapport with customers, understanding their needs and managing customer’s expectations.

Knowledge, Training, Experience and Personal Skills:

• Previous administration experience.
• Excellent written and verbal communication skills and strong telephone manner.
• Excellent attention to detail.
• Confident in dealing with customers / suppliers over the phone and on email.
• Positive and motivated with flexible and adaptable attitude.
• Problem solving and solution focused outlook.
• Well organised and self-disciplined with the ability to work quickly and calmly under pressure.
• Strong interpersonal skills with the ability to develop effective and positive working relationships within and outside of the department.
• Must demonstrate high levels of integrity and adopt a professional approach in all interactions – should be transparent, open and honest in all dealings.
• Ability to be flexible and adapt to changing situations and/or systems.
• A flexible attitude to the team’s work, including a willingness to reprioritise and undertake additional tasks if required.
• Friendly personality and team player.

Strong PC and technical knowledge and skills with an excellent working knowledge of the Microsoft packages including Word, Excel and Teams.

If you feel you have the required skills and experience to join our team and make a positive contribution, we'd love to hear from you. Please complete our online Application Form, link here: Service Coordinator

No agencies please.

Apply